TERMS & CONDITIONS
Terms & Conditions
By using our website to purchase products you are deemed to have read, understood and agreed to these terms and conditions. If you do not agree to be legally bound by any terms and conditions detailed, please do not use this website to purchase products.
SkyMount may make changes to these terms and conditions at any time by posting changes online. Please review these pages regularly to ensure you are fully aware of any changes made and how these affect the use of our website. Your continued use of our website after any changes have been posted means that you agree to be legally bound by the revised terms and conditions as updated or amended.
SkyMount makes no warranty to anyone that places an order from outside the United Kingdom that this website complies with any non-United Kingdom laws or regulations and no local promotions will apply to products detailed on this website.
SkyMount does not warrant that functions contained within this website or its contents will be uninterrupted or error free, that defects will be corrected, or that SkyMount or the servers that make the website available are free of viruses or bugs.
These terms and conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
We put in place all necessary measures to keep secure any personal information you may give us whether verbally, written or electronically sent.
A contract will be deemed to have taken effect only when an order has been placed and payment has been authorised. At this point you will automatically be sent a confirmation email detailing your order and the order will be printed at our warehouse for picking, packing and dispatch. Where payment is received other than electronically a contract will only take effect when funds have cleared and are shown in our account. At this point we will confirm the order by email or standard postal mail and the order will be printed at our warehouse for picking, packing and dispatch.
Availabilty of Goods
SkyMount aim to have product shown on our website in-stock at all times. Where product is on order with suppliers or is currently out-of-stock, this will be clearly shown on the individual product pages. If, for any reason, a product is not available after ordering, we will inform you as soon as possible that this is the case. If a suitable alternative product is not found or the original product is no longer available or has been discontinued, we will action a full refund in-line with your chosen method of payment.
SkyMount shall not be liable to you or deemed to be in breach of these terms and conditions by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control.Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:
- Act of God, explosion, flood, tempest, fire or accident;
- War or threat of war, sabotage, insurrection, civil disturbance or requisition;
- Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
- Import or export regulations and embargoes;
- Strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of us or of a third party);
- Power failure or breakdown of machinery.
Site ErrorsIf you believe any information to be inaccurate, misleading or omitted on this website, please email contac us with full details of what you feel to be inaccurate, misleading or omitted and please include your contact details. We will then investigate and report accordingly. Errors and omissions excepted.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.
We do not store credit card details nor do we share customer details with any 3rd parties
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
This policy was last modified on 01.12.2014